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Regulatory Authorities

Regulatory Authorities

The Regulatory Authority in each state and territory administers the National Quality Framework, including the assessment and rating process.

Your local authority is your first point of contact for any questions you have about assessment and rating. It is also responsible for:

  • granting all approvals, including provider and service approvals and supervisor certificates
  • assessing and rating services against the National Quality Standard and the National Regulations
  • monitoring and enforcing compliance with the National Law and the National Regulations, including receiving and investigating serious incidents and complaints
  • working with ACECQA to promote continuous quality improvement and educating the sector and community about the National Quality Framework.
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When to contact your Regulatory Authority

In most cases your Regulatory Authority is your first point of contact for:

  • submitting application and notification forms
  • temporary and service waivers
  • provider, service and certified supervisor approvals
  • assessment and rating
  • regulatory requirements that apply in your state or territory.

How to contact your Regulatory Authority

Australian Capital Territory

Children's Education and Care Assurance, Education & Training Directorate
Australian Capital Territory Government
Website: www.det.act.gov.au
Email: ceca@act.gov.au
Address: GPO Box 158, Canberra City, ACT, 2601
Phone: (02) 6207 1114
Fax: (02) 6207 1128

New South Wales

New South Wales Early Childhood Education and Care Directorate
Department of Education and Communities
Website: www.dec.nsw.gov.au/ecec
Email: ececd@det.nsw.edu.au
Address: Locked Bag 5107, Parramatta, NSW, 2124
Phone: 1800 619 113 (toll free)
Fax: (02) 8633 1810

Queensland

Early Childhood Education and Care
Department of Education and Training
Website: www.dete.qld.gov.au/earlychildhood
Email: ecec@dete.qld.gov.au
Address: PO Box 15033, City East, QLD, 4002
Phone: 13 QGOV (13 7468)
Fax: (07) 3234 0310

South Australia

Education and Early Childhood Services Registration and Standards Board of South Australia
Website: www.eecsrsb.sa.gov.au
Email: EECSB.NationalQualityFramework@sa.gov.au
Address: GPO Box 1811, Adelaide, SA, 5001
Phone: 1800 882 413 (toll free)

Tasmania

Education and Care Unit
Department of Education
Website: www.education.tas.gov.au
Email: ecu.comment@education.tas.gov.au
Address: GPO Box 169, Hobart, TAS, 7001
Phone: 1300 135 513
Fax: (03) 6233 6042

Victoria

Department of Education and Training
Website: www.education.vic.gov.au/childhood/providers/regulation
Email: licensed.childrens.services@edumail.vic.gov.au
Address: GPO Box 4367, Melbourne, VIC, 3001
Phone: 1300 307 415

Western Australia

Education and Care Regulatory Unit
Department of Local Government and Communities
Website: www.dlgc.wa.gov.au
Email: ecru@dlgc.wa.gov.au
Address: Level 1, 111 Wellington Street, East Perth, WA, 6004
Phone: (08) 6551 8333
Fax: (08) 6552 1555


Adapted from

Australian Children's Education and Care Quality Authority website

'Guide 1: Guide to the National Quality Framework', National Quality Framework Resource Kit, Australian Children's Education and Care Quality Authority, 2013

Abbreviations

  • ACECQA: Australian Children's Education and Care Quality Authority
  • National Law: Education and Care Services National Law
  • National Quality Framework: National Quality Framework for Early Childhood Education and Care
  • National Quality Standard: National Quality Standard for Early Childhood Education and Care and School Age Care
  • National Regulations: Education and Care Services National Regulations
Supported by the Australian Government.
© 2016 Commonwealth of Australia, unless otherwise indicated
Supported by the Australian Government.
© 2016 Commonwealth of Australia,unless otherwise indicated